Privacy Policy

1. Who We Are

Our website address is: https://emjecreative.com. We operate as a creative agency and an online store providing various digital products and services.

2. What Personal Data We Collect and Why We Collect It

In accordance with standard practices, we collect personal data from users and site visitors through various interactions on our website:

• Account & Checkout Data: While you visit our site, we track products you’ve viewed and use cookies to keep track of cart contents while you’re browsing. When you purchase digital products from us, we will ask you to provide information including your name, billing address, email address, and account details like your username and password. This information is used to deliver your digital items, process your order, and maintain your account for future downloads.
• Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
• Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
  Contact Forms: If you use our contact forms, we capture the information you submit to answer your inquiries and provide customer support.

3. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

We also use cookies to manage your shopping cart session and remember your store preferences while you navigate our digital store catalog.

4. Who We Share Your Data With

We do not sell your personal data. However, to safely process your payments, your payment data is securely transferred and processed through our third-party payment gateway provider, TriPay. TriPay will handle your billing details, transaction information, and selected payment methods in accordance with their own secure privacy standards to complete the checkout successfully.

5. How Long We Retain Your Data

• If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.
• For users that register on our website, we store the personal information they provide in their user profile indefinitely so they can access their purchased digital downloads at any time. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

6. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. How We Protect Your Data

We implement appropriate technical and organizational security measures, including active encryption protocols during the checkout process, to protect your personal information and transaction details against unauthorized access, loss, or disclosure.

8. Contact Information

For any privacy-specific concerns or questions regarding your purchased digital goods, please contact us at:

Email: creativeemje@gmail.com